PlusWise logoPlusWise
Sign inStart free

Docs & Help

How can we help?

Jump straight in

Getting started

Set up your business profile and see the dashboard in five minutes.

Setting up your account

Currency, branding, notifications. What each setting changes globally.

Your first invoice

Create, send and track an invoice from a blank client record.

Using the AI assistant

What it can do with your data, how usage limits work, and privacy rules.

Team management

Roles, permissions and shared workspaces on the Professional plan.

Troubleshooting

Expense imports, login issues, payment retries. The quick fixes first.

Step-by-step guides

Short, practical walkthroughs for the things you will actually do this week.

Getting started

5 min read

From zero to dashboard in five minutes

Create your account and confirm your email — no credit card needed for the beta.

Money

4 min read

Create, send and track your first invoice

Open Clients → pick a client (or create one) → New invoice.

Operations

6 min read

Keep inventory honest with low-inventory alerts

Create inventory items with a minimum quantity — the level at which you want to be warned.

AI

5 min read

Ask, don’t click — working with the assistant

Open the floating assistant from any page in the app.

Tips

3 min read

Get out of your hair with notifications

The bell (top bar) collects low inventory, upcoming tasks and overdue invoices automatically.

Money

4 min read

Import expenses from your bank CSV

Export a CSV from your bank (date, description, amount columns).

Privacy & account questions

Securely on our servers, tied only to your account. Each conversation belongs to exactly one user and is never visible to anyone else.

No. Your chat history is 100% private and isolated. Even our team cannot open another user’s conversations.

All chats are permanently deleted within 24 hours of account deletion (GDPR compliance).

Each conversation keeps the most recent 40,000 tokens of history. When the limit is reached, the oldest messages drop off on their own, so there is no need to delete messages or start a new conversation. You can still export or delete a conversation anytime from settings.

Still stuck?

A human reads every message. If something is down, tell us and we'll check it straight away.

Email support@pluswise.co.uk